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MCB Direct Corporate

MCB Direct Corporate

What is MCBDirect Corporate?

MCBDirect Corporate is a Commercial Internet Banking system, designed for all types of businesses and organizations. MCBDirect Corporate is available 24/7 and accessible from all over the world.

What is required to start using MCBDirect Corporate?
  • Active Business Account(s)
  • Personal Computer with Internet connection
  • The most recent version of any of these web browsers: [insert browser names here]
What services does MCBDirect Corporate offer?
  • Balance inquiry on Current, Savings, Credit Card, Personal Loan, Personal Mortgage, Time, Investment, and Insurance Accounts
  • Transaction history
  • Status of individual checks
  • Your last 10 debits and credits
  • Online payments to any 3rd party, both locally and internationally
  • Ordering checkbooks
  • Placing a ‘stop payment’ on lost or stolen checks
  • Online messaging from MCB

Account Information

Which accounts can be viewed on MCBDirect Corporate?

All active accounts you are authorized to view, as well as the account balances of your Credit Card(s), Personal Loan(s), Mortgage(s), Time Deposit(s), Call Account(s), Investment Account(s) and Insurance Policies.

What needs to be done to view additional accounts on MCBDirect Corporate?

On the Change Profile page, there is a submenu Add/Remove Additional Accounts.

Click on the submenu button and fill out the form.

How far back is it possible to view transactions in MCBDirect Corporate?

A customer can view current and savings account transactions up to six (6) months back.

Can statements be viewed in MCBDirect Corporate?

Statements for Current, Statement Savings accounts and all Credit Cards are available in lightweight full color online versions that print in an ink conserving way, or save the full color PDF on your computer. A Detailed History can also be downloaded to your PC for import into Microsoft Money or Quicken.

When do today’s transactions appear in MCBDirect Corporate?

Transactions submitted and processed on MCBDirect Corporate, or through other bank departments, prior to 2:00 pm on business days will show up MCBDirect Corporate after 11:00 pm that same day.

Account Transfer

What is an account transfer and how does it work?

An account transfer is moving funds between the Current and/or Savings Account(s) that are set up in MCBDirect Corporate. Transfers are supported in ANG, USD and Euro currencies. The transfer will occur in the currency of the ‘From’ account. To transfer funds, select the account you want to transfer funds ‘from’ and the account you want to transfer the funds ‘to’.

Can I transfer Dollars and Euros?

Yes, it you can transfer US Dollars and Euros if the ‘From’ account is a Foreign Currency account.

It is also possible to make payments from a US Dollar or Euro account.


How does Payments work?

With Payments one can pay anyone with an account at MCB, other local banks, and MCB subsidiaries on the other islands. These payments can be single payments, batch transactions or standing orders. International payments can be done by using the Wire Transfers option.

What is Send File (file upload)?

Files generated in other applications like payrolls and accounts payable can be sent to the bank for processing. Beneficiaries can have accounts at MCB, other local banks or MCB subsidiaries.

I made a payment, but the balance of my account did not change. Why?

When making a payment, the balance of the selected account will not reflect payment of the amount until this payment has been processed. The processing of payment will take place on a ‘first in’ basis and can happen any time during the day. When scheduling a standing order, the balance of the selected account will not reflect payment of the amount until payment has been processed during our settlement procedure, between approximately 4:00 and 5:00 pm.

When does the beneficiary receive my payment?

If the beneficiary’s account is at MCB, the payment will arrive the same business day.

For beneficiaries at other local banks, it takes about 3 days for the payment to arrive.

How do I pay a beneficiary on another island?

If the beneficiary is within the MCBGroup the same payment procedure applies as with local banks, selecting the beneficiary´s bank from the Bank dropdown list on the Add New Beneficiary page.

If the beneficiary’s bank does not appear on the dropdown menu list, payment can be executed by means of a Wire Transfer.

How can a beneficiary in the USA or Europe and the rest of the world be paid?

Beneficiaries in the USA, Europe or any other part of the world can be paid by Wire Transfers.

Do I get a confirmation that a payment has been made?

MCBDirect Corporate generates confirmations both at creation of the payment and at its execution.

This confirmation number should be kept for your reference and serve to identify the transaction when information is required regarding this payment.

Can a local bill be paid from a Dollar or Euro account?

Yes, however, the beneficiary account will be credited in its native (e.g. NAf.) currency.


What are the transaction limits?

There are no limits in number of transactions that can be done. However, each transaction amount is subdue to the rights as applicable on the account signature list.

Other Bank Service

Can I order a checkbook in MCBDirect Corporate?

Yes, one can choose both the type of chequebook and the quantity of chequebooks that is required. Also the pickup branch can be chosen. The chequebook will be ready for pickup in 3 business days.

Can I request a stop payment on a check?

Yes, in case of a lost or stolen check, a customer can request a stop payment via MCBDirect Corporate.

MCBDirect Corporate Security Issues

How do I sign on in MCBDirect Corporate?

Authentication and encryption happens trough use of Digital Certificates.

MCB issues a Digital Certificate to every user of MCBDirect Corporate. This is a special permission to get access to the MCBDirect Corporate website. Log On to MCBDirect Corporate is only possible with the Digital Certificate.

We provide you with your own private key to enter our branch on the web.

How are passwords managed?

Each user of MCBDirect Corporate gets his/her own User ID and password, to which the rights of the user are tied. Information of all users is stored on the bank’s server. Whenever changes have to be made on a user’s rights, this has to be requested via the mail option in MCBDirect Corporate. This ensures that all users and rights are carefully documented and accounted for.

Does MCBDirect Corporate account for Segregation of duties?

Segregation of duties can be applied according to organizational structure of the company. Account view and amount limits can be applied to both creation and authorization of transactions, at user level.


What does it cost to use MCBDirect Corporate?

MCBDirect Corporate has a monthly fee of NAf. 50,- which includes 1 Digital Certificate. There is an additional NAf. 10,- for each extra Digital Certificate.

The following transaction fees, with additional charges for Stop Payments and Checkbook Orders applies.


Transaction type

Amount (NAF.)

Within own Accounts

1.00 + OB per transaction

3rd. Party Payments
(MCBGroup Inter-island)

1.00 + OB per transaction

3rd. Party Payments
(All other local banks)

1.00 + OB per transaction

Wire Transfers (=International Payments)
Stop Payment & Checkbook Orders

Standard fees apply

Where is help available?

Throughout MCBDirect Corporate, there are context sensitive help screens for your assistance. Click on the HELP button in the upper-right corner of each screen. If additional support is required, please send your question or comment via email to or call 466-1836.