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Personal
Online
Banking
Demo
Videos

Experience our Personal Online Banking service!

With special key features and benefits for all your personal banking transactions. For your ease, check out our Personal Online Banking tutorial videos at your own pace or check our written manual below.

DOWNLOAD PAPIAMENTU MANUAL

About your statements

You always receive your statements via Online Banking, you don't need to activate this. Are you still receiving paper ones? Switch to paperless today for quicker, more convenient access to your account statements and annual statements ("Interest Letter"), free of charge. Learn how here.

General Demo Video

Bankomatiko Envelope Deposit Instructions (PAP)

E video aki ta splika kon bo por hasi un depósit di sèn na un di e Bankomatiko ATM.

Mobile Banking Demo Videos

Online Banking Demo Videos

Annual Statement (rentebrief) (ENG)

Password Reset (PAP)

Make a Bill Payment (ENG)

Password Reset (ENG)

Download online Account Statement (NLD)

Download online Account Statement (ENG)

Download or send Cyber Receipt (ENG)

Payments & Transfers (ENG)

Credit Card Payment (ENG)

International Payment – Wire Transfer (ENG)

First Time Login (ENG)

Search History (ENG)

Annual Statement (rentebrief) (ENG)

This video explains how to view an Annual Statement (rentebrief) via the Mobile Banking app.

Password Reset (PAP)

E video aki ta splika kon bo por reset bo kódigo sekreto via e Online Banking website i Self-Service Portal.

Make a Bill Payment (ENG)

This video explains how to make a bill payment via the Mobile Banking app.

Password Reset (ENG)

This video explains how to reset your password via the Online Banking website and Self-Service Portal.

Download online Account Statement (NLD)

Deze video legt uit hoe u uw rekeningafschrift kunt downloaden via de Online Banking-website.

Download online Account Statement (ENG)

This video explains how to download your account statement via the Online Banking website.

Download or send Cyber Receipt (ENG)

This video explains how to download or send via email a Cyber Receipt (proof of payment) via the Online Banking website.

Payments & Transfers (ENG)

This video explains the different payment types that are available via the Online Banking website.

Credit Card Payment (ENG)

This video explains how to make a credit card payment via the Online Banking website.

International Payment – Wire Transfer (ENG)

This video explains how to make an international payment (wire transfer) via the Online Banking website.

First Time Login (ENG)

This video explains the steps to follow when logging in for the first time via the Online Banking website.