Cybersecurity Hub

Secure today, safe tomorrow!

Welcome to Maduro & Curiel’s Bank Cybersecurity Hub. Explore for tips, latest threats, alerts, and tools to protect yourself and your family. Together we can safeguard your financial and personal information.

Latest & common scams

Learn about the newest and most frequent scams targeting your money and personal data.

See common scams

How MCB protects you

Learn how MCB works to keep your finances and personal details secure, and how you can play a role in stopping fraud.

How MCB protects you

Protecting yourself and your family

Learn key tips for staying safe online and safeguarding your family against fraud and cyber-threats.

How to protect yourself

Report an incident or suspicious activity

Report an issue

Frequently asked questions

What should I do if I suspect fraud or suspicious activity on my account?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus ut tempor eros, vitae placerat elit. Morbi et pretium odio. Proin diam ex, elementum nec nisi at, mollis eleifend nisl. Nullam vel gravida arcu. Phasellus varius mattis ullamcorper. Aenean pulvinar mauris lectus, eget malesuada massa dictum at. Aenean vel urna ut est euismod laoreet. Morbi eu rutrum sapien, venenatis pretium ante. Etiam interdum erat non risus accumsan, non sagittis nulla mollis.

Who do I contact at MCB for fraud?

Donec vulputate, urna quis mollis faucibus, nulla ante elementum metus, eu imperdiet arcu eros vel nunc. Etiam nulla nisl, varius eu elit ut, commodo sodales velit. Curabitur tincidunt id felis eget rhoncus. Mauris lacus sem, pretium non sapien quis, pellentesque fringilla nunc. Nam dapibus et felis a dignissim. Nunc porta tellus nec aliquet auctor.

How does MCB protect my online banking sessions?

MCB uses strong encryption, multi-factor authentication, and automatic logout features to protect your information. All connections are secured with “https://” and verified digital certificates.

How can I make sure I am on the official MCB website?

Always type www.mcb-bank.com directly into your browser. Look for the padlock icon and “https://” in the address bar. Avoid clicking on links from emails or messages unless you are certain they are legitimate.

What should I do if I lose my debit or credit card?

Contact us immediately via one of our official channels to block your card and prevent unauthorized transactions. You can also request a replacement card through our Contact Center.

How can I protect myself when using online banking?

Use strong, unique passwords.
Enable biometric login (fingerprint/face ID) when available.
Only access banking services from secure devices and trusted networks.
Regularly monitor your accounts for unusual activities.

What extra security does MCB provide for online shopping?

MCB offers MCB Secure, which uses Verified by Visa® and Mastercard SecureCode®. These services require additional authentication when making online purchases, ensuring only you can complete the transaction.

How do I report a suspicious email, message, or call claiming to be from MCB?

Forward suspicious emails to fraudreport@mcb-bank.com and delete them immediately. If you receive a suspicious call or SMS, do not share personal details and contact MCB directly.

What happens if my device with the MCB app is lost or stolen?

Report it to MCB right away. We can help secure your account. For extra protection, ensure your device has a passcode, fingerprint, or face recognition enabled.