How MCB protects you

At MCB, safeguarding your financial information and online transactions is one of our highest priorities. We continuously invest in advanced technologies, security controls, and awareness initiatives to help protect you against fraud and cyber threats.

Strong Authentication

• Multi-Factor Authentication (MFA): We use OTPs, security tokens, and biometric authentication options to verify your identity.
• Session Security: Online banking sessions automatically log out after inactivity to reduce risks of unauthorized access.
  

Fraud Monitoring & Prevention

• 24/7 Monitoring: All transactions are continuously monitored for unusual or suspicious activity.
• Proactive Alerts: You receive SMS, email, or push notifications when important activity occurs on your accounts. This is for credit cards transaction and the tap and go payment option. This option for alerts needs to be activated by the client.
• Fraud Detection Tools: Our systems use real-time analytics to identify and stop fraudulent transactions. This is for credit cards transaction and the tap and go payment option. This option for alerts needs to be activated by the client.
  

Secure Connections

• Encryption: All data exchanged with MCB online banking and mobile banking is encrypted using industry-standard protocols.
• Verified Websites: MCB websites and apps use digital certificates (https:// and padlock icon) to confirm authenticity.
  

Card Protection

• MCB Secure (Verified by Visa® / Mastercard SecureCode®) : Additional authentication is required when shopping online with your MCB cards.
• Instant Blocking: Lost or stolen cards can be blocked immediately by contacting MCB 24/7.
  

Mobile & App Security

• Biometric Access: Use fingerprint or facial recognition for safer mobile banking access.
• Trusted Sources: We only distribute our apps through the official Google Play Store and Apple App Store.
  

Client Awareness & Education

• Security Alerts & Bulletins: We regularly update customers on new fraud trends and scams.
• Awareness Campaigns: Educational resources help you and your family stay informed on how to recognize and avoid threats. Information on how you can protect yourself and your family.