Do you have a concern about a merchants transaction on your MCB Visa or Mastercard credit card?

Learn more how to fill out a Dispute Form

Dispute FAQ

HOW DO I STOP OR CANCEL A CHARGE?
CAN I DISPUTE A PENDING CHARGE?
HOW LONG WILL IT TAKE TO RESOLVE A DISPUTE?
HOW LONG DO I HAVE TO DISPUTE A CHARGE?
DO I HAVE TO PAY THE DISPUTED AMOUNT WHILE THE CREDIT CARD DISPUTE IS BEING INVESTIGATED?
WHAT DO I DO WHEN I SEE AN UNAUTHORIZED CHARGE?
HOW DO I REMOVE PENDING CHARGES FROM MY ACCOUNT?